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Waste and Recycling

Hornsby Shire Council Waste Services Christmas/New Year closures

Waste Hotline and Customer Service Counter

  • Closed 11.30am until close of business Friday, 20 December 2024
  • Closed from 12pm Tuesday, 24 December 2024, reopening 8.30am Thursday, 2 January 2025.
  • Please note:
    • To report a missed bin collection, call the Waste Hotline on 13 70 30 and follow the prompts.
    • To report a damaged bin or other non-urgent matter, call the Waste Hotline on 13 70 30 and follow the prompts to leave a message. Your call will be returned on reopening after Thursday 2 January 2025.

Bin Collection Services

  • There are no changes to bin collection days over the holiday period
  • Collection services occurring on Public Holidays will commence from 4am
  • Collection times may differ over this period, ensure all bins are placed out the evening prior to your collection day.

Thornleigh Community Recycling Centre (CRC)

Closed from 12pm midday Tuesday, 24 December 2024 reopening 8:30am Thursday, 2 January 2025.

Please note changed traffic conditions are active during the Community Recycling Centre’s busy period.

In the lead up to Christmas, and on reopening in the new year, there is high demand causing queues and delays. Traffic management controls will be in place.

If you have excess cardboard or mixed recycling, the Mount Kuring-gai Household Recycling Drop Off Area is available 24 hours a day, 7 days a week at 5 Beaumont Road, Mount Kuring-gai.

To avoid a long wait at the Thornleigh CRC, sort your waste before you visit, consider postponing your visit to later in January, and ensure you follow traffic and site safety instructions.

If you are dropping off items including batteries, clothing, visit our A-Z Guide for alternative recycling options.

Important Notice – Plastics collection pause at the Thornleigh Community Recycling Centre (CRC)

The pause on collections of soft and hard plastics at the Thornleigh Community Recycling Centre has been extended. Visit the Community Recycling Centre webpage for details.

Thank you for your patience and understanding as we work towards the best recycling outcomes for our Shire.